Outsourced IT Services in Mississauga

Outsourced IT services mean hiring external service providers or an outside tech company to handle your IT-related projects professionally.

What Are Outsourced IT Services?

Outsourced IT services mean hiring external service providers or an outside tech company to handle your IT-related projects professionally.
In this way, a managed service provider or MSP can cover everything for you from network security, web and application development, implementation of operating systems, managing business processes, software installation, and backup of files to providing the best infrastructure solutions for better business progression.

How Much Does It Cost to Outsource IT?

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When estimating outsourcing IT costs, you need to analyze your organization’s needs.  Because outsourcing your IT can vary depending on your business size and goals. However, if you have already done a cost-benefit analysis, you would quickly notice that the cost of hiring one internal or in-house IT professional would be more than the entire cost of outsourcing.

You may think, what does that mean exactly?

Hold on! Let’s see it in another way.

The benefits you get from an entire professional team can’t match having a single internal IT person. What if that single IT person calls in sick? Or that person goes on vacation? What would you do? Yes! You may need an immediate backup. But are you sure you’ll avail of the backup in time? Many other costs are associated with an employee versus outsourcing, and those all add up. Thus, these are some aspects to ponder when considering outsourcing versus hiring internally.

How Can Outsourced IT Help Your Business?

Outsourced IT services enable small businesses to benefit from external IT expertise with reduced costs. You should know that outsourced IT services are not like break or fix services that you’ll only need when something is broken or not working properly.

Instead, a managed IT services provider (MSP) signs proper outsourcing contracts with your industry to constantly monitor your whole network for a monthly fee. So, they assure that your company’s network is running smoothly by monitoring it constantly and finding a reliable solution to any sudden IT problem.

Outsourced IT services include information center management, application development, infrastructure, software maintenance, and maintenance of other IT. In this way, IT outsourcing can help you focus on core business development by more robust disaster recovery, reduced costs, and easier and quicker access to specific IT experts.

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Speak to our professional team today and find out more.

The Evolution of IT Outsourcing in Mississauga

In the past, the idea of IT outsourcing was overlooked, but in recent years, it has become one of the hottest IT topics, and today it makes more sense than ever! This expansion of outsourcing IT services has led to extensive diversity of available IT services today.

So, the companies in Mississauga also began to focus on cost-effective tactics, including roles that are essential to run any industry but are not explicitly related to the core business. And then! The companies (small or big) start looking for ways to outsource accounting, database processing, human resources, internal mail distribution, security, and, most importantly, IT services. And with time, the demand for IT outsourcing sellers in Mississauga increased, amplifying the business’s productivity and reducing costs by providing customer-centricity and using advanced technologies.
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What Is Outsourced IT Support?

Outsourced IT support is a technical service intended to help with IT that an internal associate of your business does not own. Outsourced IT support may comprise any company’s everyday IT support requests, such as tech support and troubleshooting, systems administration requests, security and compliance, and organizing and installing computer software, networks, systems, and hardware.

Which IT Services or Solutions Can You Outsource?

Every company (small or big) tries to ensure that every aspect of its business runs efficiently, smoothly, and within the budget. But not every company, especially small to medium-sized ones, can afford all the essential operations to be performed internally, so outsourcing some IT services might be a better choice.

In this way, the small to medium-sized business can increase productivity and flexibility and help the team focus on their prime projects, giving them specialized skill sets and better confidence. So, you can outsource the following common IT solutions:

Outsourced IT Help Desk

Many companies have a help desk, but the employees outside the help desk department have to spend a long time addressing the issues outside their work. So, it costs a company extra time and the potential of their employees, consequently decreasing productivity.

But guess what?  You can provide guaranteed service levels to your clients by outsourcing help desk services. Our dedicated IT team will address your network and computer issues; your other employees can be left to deal with the revenue-producing tasks.

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IT Security Solutions

As you know that most small companies fall victim to sophisticated cyber-attacks. You certainly need to make regular updates to prevent any cyber-attacks. For this purpose, you might need some technical experts to ensure that any liabilities to cyber-attacks are minimized – which costs you extra money. So, outsourcing IT and security solutions might be a better and more cost-effective option.

Disaster Recovery Planning

Whenever any serious system failure occurs, you need immediate action to resolve the issue with negligible impact on users. This may cost you the focus of your team toward their prime task.

But outsourcing disaster recovery can help your team focus on their responsibilities, alleviate damage and keep updated as needed while letting the managed service provider focus on resolving the issue.

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Troubleshooting Support

Outsourcing services can help your team through the trouble at hand when an issue occurs on-site. On outsourcing troubleshooting support, your employees will have immediate access to support from our information technology experts, who know how to resolve any issue that could arise in your company.

Web and Application Development

No doubt, creating, maintaining, and updating a business website, applications, or intranets is significant for any organization, but it might not be effective to do it internally. If the main task of a business isn’t software or web development, that business certainly needs to think if in-house web or application development is the best use of their resources.

Because if you prefer in-house software development, your resources might be diverted from your main project, and your industry productivity will be affected. Because once a web or an application is developed, it will need constant updates and support. So, outsourcing development services can prove an efficient move for your business.

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A diagram showing a monitor, a tablet, a phone and a desktop computer all connected to the cloud

Cloud service and System Backup

Almost all organizations have moved their business files onto cloud storage for guaranteed backup irrespective of server failure or local hard drive. A third party provides a cloud service over the internet, like software, infrastructure, or platforms.

So, you can access them using only a computer, an operating system, or VPN. With all the files backed up on a cloud, all of your digital files can exist as long as you need them.

Network configuration outsourcing services

Network configuration is a vital function in any business as it enhances the network traffic and boosts the stability and security of your system. You can invest toward a promising future by outsourcing network configuration services for your company.

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Software support and IT repair service

Small businesses whose functioning relies on software programs can benefit greatly from software support from our IT service specialists. They will not only help you with the software installation and maintenance but also resolve the issues in case of any equipment malfunction.

Our IT experts also help small organizations troubleshoot, refurbish, modify, repair, and restore to ensure that your company infrastructures run smoothly.

Data visualization and analysis

Data visualization involves visually representing numerical information. Using tools, IT professionals can easily help you see patterns in the database through charts, graphs, and maps.

Organizations can also use data analysis to collect, organize, and comprehend information regarding diverse areas of the association. So, outsourced IT services can help you with data analytics and visualization.

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Business process services

Business process services are commonly outsourced because these explicit business operations are not part of an organization’s core strengths. So, the service vendor can provide your company with more flexibility in managing their operations and money.

Data synchronization

Data synchronization maintains the consistency of a business by syncing information across many devices and automatically updating changes among them. So, the companies that provide outsourcing services have practical solutions for evading dull procedures, resulting in synchronized information throughout the system.

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Picture of a data center

Data center service

An advanced data center houses a company’s database systems in a secure physical and storage infrastructure along with routers, servers, networking switches, firewalls, storage subsystems, and cabling. It contains physical or virtual servers linked internally and externally through networking to store, transfer and access digital information. Common data center services include managed power distribution, controlled Internet access, hardware installation, and maintenance, and managed user authentication and authorization.

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Speak to our professional team today and find out more.

Why should you outsource your IT department

Why do you think outsourcing IT services has been a trend these days? Yes, it has been trending because of a reason. No doubt, businesses of all sizes can be benefited from outsourcing their IT needs, but small to mid-sized companies might benefit the most because outsourcing saves the money required to build a proper in-house IT department. So, it allows them to scale faster by accessing talented IT professionals and focusing on its resources on core business expansion.

So whatever the size, challenges, and goals your business has, Connected360 meets you there!

Benefits of outsourcing IT services

Outsourcing Cut Costs

IT experts command high fees due to the scarcity of their unique skill set. The costs of retaining an in-house IT team can be unaffordable for small businesses. But with outsourced IT services, your organization can avoid the high costs of retaining an in-house IT team and allot more money to grow their business.

Maximize Productivity

Outsourced IT tasks to a managed service provider can help your in-house team focus on more immediate concerns of the company. In this way, your in-house productivity increases remarkably.

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A woman talking with some clients

Qualified Service

For most small to mid-sized businesses, IT issues are secondary or tertiary areas of knowledge unless their business is directly involved in the IT industry. So, if you own an SMB and lack the resources to hire highly-professional in-house IT experts, you can outsource IT tasks to an MSP and get qualified service cost-effectively.


Savings from outsourced IT services can be significant. IT companies can offer access to the best equipment at lower costs. So, outsourcing can reduce IT costs due to leveraging consumption-based pricing for outsourced services and economies of scale.

Access to Global Resources

Many IT outsourcing organizations help companies without worker availability, personal language, or office space to serve customers in different time zones throughout the day.

Immediate Implementation

When you outsource your basic IT needs, the services provider can install any program immediately whenever your company needs it. So, immediate implementation of the required tasks became easy.

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If your organization lacks proactive information technology leadership, outsourcing providers can help your business become more efficient and competitive by leveraging advanced technological resources.


Proficiency is one of the most popular reasons for outsourcing any IT project. It gives any company a competitive edge to expert knowledge and expertise that the current team of the corporation may not offer. 

Why would a business outsource its IT support?

A business can outsource its IT support for many reasons. Some of the most common reasons are:

  • To free up some internal resources by offloading their IT support to a third-party

  • To stay focused on the main internal functions that can add value to their business

  • To work on the aspects that matter to grow their business

  • To reduce any disruption and downtime in their business operations

  • To stay on top of advanced technology for their business that can help them expand their business

  • To increase their staff’s morale by keeping them relaxed so that they may not worry about any technical malformation and can work in a stress-free environment

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Top view of two people working at an office

Best practices for outsourcing IT services

The best practices to outsource your IT services are:

  • Determine the right project carefully because not all projects need to be outsourced.

  • Create a clear and representative plan with distinct timelines so that you’ve control over your project.

  • Choose a trustworthy vendor so you can share your business confidences with him without hesitation.

  • Go agile – agile projects are more successful

  • Get a devoted IT team

  • Document every stage of your outsourcing project, including revisions, changes to the project plan, and updates.

  • Communicate with the services provider.

  • Own your project confidently; no doubt another company is working on it.

Outsource your IT to Connected360 and start winning with IT Today!

If you’re looking for a reliable IT partner to outsource your IT requirements, Connected360 might be the best spot to go in Mississauga.

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